Privacy Policy
Effective: August 19, 2024
This Privacy Policy (“Policy”) describes how Computrols, Inc. (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our website or software-as-a-service (“SaaS”) platform (collectively referred to as the “Services”). We are committed to protecting the privacy and confidentiality of your personal information.
Information We Collect
We may collect the following types of personal information:
a. Information you provide: When you sign up for our Services, we may collect information such as your name, email address, billing information, and other contact details.
b. Usage information: We may collect information about how you interact with our Services, including your IP address, browser type, device information, access times, and the pages you visit.
c. Cookies and similar technologies: We may use cookies and similar tracking technologies to enhance your experience and collect additional information about your usage of our Services. For more information, please refer to our Cookies Policy.
Use of Personal Information
We use the personal information we collect for the following purposes:
a. To provide and improve our Services: We use your personal information to deliver the Services, customize your experience, and respond to your inquiries or requests.
b. To communicate with you: We may send you administrative and promotional communications related to our Services, including updates, newsletters, and marketing materials. You can opt out of receiving promotional communications at any time.
c. To ensure security and prevent fraud: We may use personal information to monitor and protect the security of our Services, detect and prevent fraudulent activities, and enforce our terms and policies.
d. To comply with legal obligations: We may process your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
Information Sharing
We may share your personal information with third parties in the following circumstances:
a. Service providers: We may engage trusted third-party service providers to assist us in delivering the Services, such as hosting providers, payment processors, and analytics providers. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
b. Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
c. Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to access, update, delete, or restrict its processing. You may also have the right to data portability and to withdraw your consent. To exercise these rights, please contact us using the contact details provided in Section 7.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at techsupport@computrols.com.
Acknowledgment
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.